No more Broadband outages with 3G/4G Mako routers

Were you affected by the BT outage today ? Many of our business customers felt the benefit of their Mako routers which automatically switched across to a 3G/4G mobile data connection.

BT has apologised after “several hundred thousand” UK customers had their broadband services cut off.

Down detector, a website that monitors internet failures, reported thousands of cases, including in Glasgow, London, Birmingham and Sheffield.

At about 23:00 GMT BT said it was confident services had been “fully restored” but that some customers might need to reboot equipment.

The company said a faulty router was to blame for the problem.

BT phone services were unaffected by the outage, which began about 14:30 GMT.

A spokeswoman added: “Most customers will be able to access their broadband without taking any action but some may need to reboot their equipment.”

Hundreds of people took to social media to express their frustration using the hashtag #BTdown, which began trending on Twitter.

Contact Precept IT today on 0800 122 3010 or email info@preceptit.com and talk to us about getting a resiliant internet connection for your business.