We appreciate that the hotel and hospitality business is about service quality and meeting customers’ needs, which leaves little time to be concerned with IT and technology.
With hotels now so reliant on technology, we understand the need for everything to be performing seamlessly in the background. We can ensure this is always the case, as we take care of all of your IT requirements, leaving you to focus on keeping your guests happy.
From reliable Wi-Fi networks for your business and your guests, to security-based solutions for peace of mind, we have a full range of solutions designed to suit the unique requirements of the hotel and hospitality industry.
Hotels aren’t 9 to 5 and neither are we. We know that some IT faults or failures can have an impact on hotel operations and need to be fixed immediately. Our engineers will take instant, direct ownership of any problems, working until resolved to ensure normal service can resume.
Precept will provide you with fast, secure and reliable hospitality IT solutions. These integrated hospitality IT solutions will help your team deliver consistent 5-star guest services that lead to positive reviews and increased customer loyalty.
The experience your customers receive directly relates to your ability to be a high performing, profitable hospitality business. The experienced team at Precept IT understand your industry and know what it takes for you to stand out above of your competition, driving revenue, increasing efficiencies and reducing your risk. Discover how we can transform your operations by exploring our various Hospitality IT Solutions.
Benefits of our services to the hotel sector
- Free up staff to focus on guests
- IT faults/failures fixed immediately
- Consolidate all IT requirements and suppliers
- Improve business efficiency
- Tailored solutions built around hotel requirements
- Gain full control over IT budget
- Independent advice for best informed decisions
- Extensive technical knowledge and support on hand at all times
- No risks during holidays or sick days
When you are in the hospitality business you’ll need IT to keep track of running the business but also IT as a service for customers.
24/7/365 Hotel IT Support in Belfast, Northern Ireland and across the UK and Ireland
Reduce the costs and improve the efficiency of your complex hotel IT infrastructure with fully managed, round-the-clock support services from Precept IT.
Whether you simply need a virtual IT helpdesk to troubleshoot issues or a fully hands-on management and maintenance plan, our Belfast IT consultancy are here to help, no matter where you are in the UK.
All of our hotel IT support services are tailored to suit the individual needs of your business, and are designed to help you reduce the amount you spend on your technology, whilst at the same time guaranteeing that both guest services and mission-critical business applications are running at their optimum best.
La Mon Hotel, Dream Apartments, Apache Pizza, The Stables, Grace Neill’s, The Groomsport Inn, Pizzado, Dine Contract Catering
Hotel IT Solutions As a hotel, you have to constantly work hard to remain competitive and protect your revenue, especially in the face of increasingly demanding guests who have more options available to them than ever before and who want an experience and more than just the comfort and convenience of home. With technology forming such an integral part of your service offering, you need a technology partner who understands the hotel industry, your pain points and your priorities. An IT partner who can deliver the reliable and robust IT solutions that you need in order to succeed, day after day.
Hotel IT systems are complex, each dealing with a different part of the guest experience. It starts with making an online reservation, through to check in and use of your hotels facilities. The gym, the bar, the conference centre. Technology is critical to each experience.
Hotel WiFi Your guests now have an expectation that they will be able to access WiFi in your hotel and that it will be capable of providing at least as good as an experience as they get at home. This can be challenging, but fast and hassle free guest WiFi can set you apart as a hotel.
Hotel Data Backups Reduce your business risk by guaranteeing the safety of your critical hotel data. You can do this by putting in place a fast, secure and highly resilient backup solution for your hotel. Utilising leading technology and processes, we will safeguard your data, ready for when the worst happens
Hotel Virtual IT Director With our deep hotel experience, our senior consultants are well placed to assist you with your hotel’s IT strategy, helping to ensure that you are fully utilising your resources and getting the most out of your technology investment. This is performed at a fraction of the cost of hiring your own internal resource
Hotel PCI Compliance As a hotel, you undoubtedly accept card payments and therefore need to be PCI compliant in order to protect your guests against payment fraud. We have a great deal of experience helping hotels achieve PCI compliance, helping save money on additional surcharges and bank levies
Hotel Internet Connectivity Your guests expect fast, easy and reliable internet connectivity when staying with you. We understand that this can be a challenge. We will help you overcome your complex network and connectivity challenges, helping to ensure that your guests enjoy a great service and return regularly.
Hotel Cyber Security Hotels are particularly vulnerable to cyber security threats and your data is especially valuable, with a number having been in the spotlight due to breaches. We can help you with your cyber security plans, helping you protect your brand, build trust and reduce your legal risks.