East Belfast Mission’s Chief Executive Officer Andrew Irvine was delighted with the IT services and Support that he has been receiving from Precept IT and was very kind in providing the following testimonial
> 1. What was your company’s need?
East Belfast Mission required an outside ICT contractor to provide us with; a Help Desk service for our IT users and an off-sight secure data back-up service. When EBM decided to re-locate to different offices within the Skainos Centre, we also needed an ICT contractor to move our computer equipment and reconnect all our users to the network.
> 2. Which characteristics do you look for in a supplier / partner?
When choosing suppliers East Belfast Mission set the criteria for the service we need, including response times, and then assess quotations on the criteria of cost, quality and experience.
> 3. How did you plan the project / service with Precept IT?
EBM’s Skainos Centre Manager worked closely with the Precept Team to plan the move, which included the IT equipment for 34 staff.
> 4. How did you work together to achieve an optimum result?
When it came to executing the move of offices dedicated EBM and Precept IT, who had already met on a number of occasions worked together, ensuring to successfully combining of EBM’s organisational knowledge with Precept IT’s technical knowledge.
> 5. What do you like about the outcome so far?
The move of IT equipment has been entirely successful, with all users on-line in their new offices within 48 hours. The move was achieved with the absolute minimum delay to EBM’s operations.
About East Belfast Mission
East Belfast Mission, a registered charity since 1985, moved into a £23m state of the art building known as “Skainos” (Greek for tent) in October 2012.
All EBM projects are now under the one roof and the building is also home to organisations such as NIAMH, New Life Counselling, Tear fund, Replay Theatre Group, Age NI, Lush hair and beauty salon. Working in Community Regeneration in Ballymacarrett, a particularly socially deprived area of east Belfast, EBM has come a long way since the 1800s. EBM is part of the Methodist Church in Ireland and has a long track record of social engagement in the inner city and works to achieve “renewal and transformation in the East Belfast community”.
EBM works across all communities offering a range of services to meet the needs of everyone. With over 100 staff currently employed and approximately 200 volunteers, the range of social projects include:
- A worshipping congregation at the church
- Church and Community outreach services
- Hosford homeless support service
- Stepping Stone- employability programme
For more information on East Belfast Mission – visit their website