New Belfast based IT helpdesk engineer

Michael DawsonPrecept IT are pleased to announce that Michael Dawson has joined the IT support helpdesk team in our Belfast head office.

Michael, a Computer Science graduate from the Ulster University has previous worked at BSO (Business Services Organisation of Health and Social Care), an extremely busy support desk.  Michael has experience in implementing and maintaining IT infrastructures.

Michael has commented : “Joining the Precept IT team has been fantastic.  I am really enjoying getting to know all the customers and assisting with the day to day challenges of IT!”

In his spare time Michael enjoys cycling and kayaking.

To log a support ticket, please contact Michael and his colleagues by email or call 0800 122 3010 if the matter is urgent.

Ben Watson, Managing Director, explained that “We’ve been on-boarding new IT Managed Service clients at fairly regular intervals and have been recruiting and training new starters to maintain the quality of response that our customers’ demand. As we acquire new clients on a regular basis, the call volumes increase along with requests for our onsite Precept IT resource, so I’m really pleased with the calibre of new additions we’ve brought into the Precept IT helpdesk team. They’ve hit the ground running and have all impressed with the quality of work they’re delivering.”