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    Gamma Direct Routing for Microsoft Teams

    Give Microsoft Teams a voice through Direct Routing with high availability architecture from the UK’s No.1 SIP Trunks provider.

    Free calls, enhanced call control features and carrier grade infrastructure. Maximise value from your Teams environment.

    What is Direct Routing? Microsoft Teams Direct Routing is the flexible, accessible and cost-effective alternative to Microsoft Calling Plans allowing you to make and receive calls external to your business from Microsoft Teams.

    Gamma has built a bespoke Direct Routing architecture to enable full voice capability natively into Microsoft Teams.

    Any company using Office 365 and Microsoft Teams through Precept IT as their unified communications tool can implement Direct Routing for Microsoft Teams from Gamma as their preferred provider for voice and benefit from cost savings, increased functionality and support for migration.

    Unlimited mins UK Geo and Mobile mins, Fraud Protection, Disaster Recovery, Auto Attendant, Call Queuing, Call Whisper, Call Divert, Hunt Group, Voicemail to Email, Call Logging, Call Forwarding Always, Call Forwarding Busy, Call Barring, Enhanced Call Analytics / Reporting, Time and Holiday Schedules, Area-based Routing, STCM App FOC – access anywhere, anytime – Features all as standard.

    Cost saving
    Significant cost saving per user when compared to Microsoft’s calling plans (allows you to maximise existing 365 license cost).
    Agile working
    Allows for flexible and remote working and enables a collaborative approach
    Access to advanced call statistics
    Online access to comprehensive call statistics enables informed business decisions.

    Microsoft Teams - Direct Routing combines the pedigree of the UK’s leading SIP Trunk provider with the ubiquity of the world’s largest business communications platform.

    Give Teams a voice with the UK’s No.1 SIP provider

    Many businesses utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Teams as a full cloud-based UC solution with enterprise grade telephony.

    Give your Teams a voice with confidence – benefit from a highly reliable, resilient architecture with Direct Routing from the UK’s No.1 SIP Trunking provider with simple provisioning, enhanced call control features and carrier grade infrastructure.

    All provided at a competitive price, as a complete cloud solution.

    Microsoft 365 Business Voice with Direct Routing by Gamma

    Microsoft Teams – Direct Routing
    Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware.

    Teams – Direct Routing from Gamma utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.

    Teams – Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection (for example Gamma Broadband or Ethernet) and is delivered as an end-to-end service with high availability.

    What is required to enable Teams – Direct Routing?
    The following components are required:

    • Microsoft 365 or Office 365 license including Teams
    • Microsoft Phone System add-on
    • An internet connection

    Gamma’s SIP Trunk Call Manager service is available as standard with MS Direct Routing

    More cost effective with better call bundles
    Enhanced features with STCM (SIP Trunk Call Manager) as standard
    Ease of provisioning and management

    Add Business Voice and Direct Routing to your Microsoft 365 plan today

    We’ve partnered with the UK’s No.1 SIP provider, Gamma and as one of the largest network operators in the UK, with a reputation built on technical expertise and voice service delivery, we have an in-depth experience of SIP implementations, working with organisations of all sizes.

    Gamma’s voice services can be fully integrated into MS Teams with full PSTN breakout. Gamma has triplicate entry points into Microsoft Azure providing high levels of resilience and availability. We have the interconnects so customers don’t have to.

    Carrier-level scale and delivery are assured, as is improved voice resilience. It’s easy to transition from your existing PBX – there’s no hardware to purchase or support and future enhancements are assured.

    We’re known throughout the industry as being ‘easy to do business with’. We have full management support, from simple provisioning to our UK-based support teams available 24 x 7 x 365. We provide industry leading SLAs and are just as committed to helping you grow your business as we are our own.

    Key benefits

    • Maximise existing Microsoft/Office 365 license cost and increase consumption
    • Cheaper than Microsoft Calling Plans
    • Gamma is UK’s No.1 SIP Trunk provider
    • Pure cloud solution, no expensive outlay on hardware
    • Carrier-class resilience and availability
    • Gamma’s network carries over a billion business minutes every month
    • Full management support
    • SIP Trunk Call Manager provides business continuity and disaster recovery as standard
    • Enables flexible / remote working
    • Scalable solution
    • Enables collaborative working
    • Industry leading SLAs
    • JANET connected

    Overcoming challenges

    PROBLEM: Too many complicated and ineffective communications, all poorly adopted, means nobody knows which is the best tool to use to reach a colleague

    SOLUTION: Teams provides a single point of contact with presence information so you know when and how to contact somebody

    PROBLEM: Already adopted MS Teams but Microsoft calling plans are too expensive

    SOLUTION: Direct Routing offers a cost-effective alternative which works flexibly with differing requirements across departments

    PROBLEM: Widely distributed workforce

    SOLUTION: Teams provides a reliable, central point of contact bringing together employees across varying locations and enabling collaboration