Vade Threat Coach™ Automated Phishing Awareness Training
How many of you as business owners have invested in phishing awareness training, only to report that users are still clicking on phishing links? That’s because most training sessions are simulated phishing exercises—overly general, delivered in structured sessions, and detached from reality.
For phishing training to be effective, it must be delivered when users need it most: when they’ve been phished.
Delivering personalized training content
An integrated feature of Vade Secure for Microsoft 365, Vade Threat Coach™ is like a personal cybersecurity coach that gives users gentle nudges when they exhibit risky behavior, such as opening a phishing email or clicking on a malicious link.
Unlike generic phishing awareness training, Vade Threat Coach delivers short, interactive learning content that helps users course-correct without pulling them away from their job. And because the content is personalized and based on the brand impersonated in the malicious email, users are more likely to retain the training content and avoid making the same mistake twice.
“Featuring real samples culled from Vade’s footprint of 1 billion protected mailboxes, Vade Threat Coach is a gamified experience that tests users’ instincts on how to identify phishing emails and web pages while reinforcing best practices."
Reinforcing phishing awareness at the moment of need
Powered by AI, enhanced by user feedback
Vade Threat Coach is made possible by Vade Secure’s 1 billion protected mailboxes, which feed Vade’s AI engine with a continual stream of threat intelligence from detected threats and user feedback.
With a combination of AI and human intelligence, Vade Threat Coach steps in when users need it most, training users with real threats captured by Vade Secure and reinforcing the best practices that lapse between scheduled training.
Vade Secure Blocks The Threats Other Solutions Miss
Vade Threat Coach™ - Automated Phishing Awareness Training
Threat Coach is like a personal ‘cybersecurity coach’, giving users gentle nudges when they exhibit risky behaviour such as opening a phishing email or clicking on a malicious link.
An integrated feature of Vade Secure for Microsoft 365, Threat Coach is a contextualized and gamified training experience that delivers phishing awareness training when users need it most—when they’ve been phished.
Threat Coach, an integrated feature of Vade Secure for Microsoft 365 that delivers on-the-fly, contextualized phishing awareness training at the moment of need.
Threat Coach is like a personal cybersecurity coach that gently nudges the user to follow email security best practices. If a user opens a phishing email or clicks on a malicious link, Threat Coach alerts the user and invites them to complete a quick, interactive training session. Generating real phishing samples from Vade Secure’s 1 billion protected mailboxes, Threat Coach delivers short, gamified training sessions that quiz users on their ability to spot phishing emails and webpages.
The modules are designed to be brief, from one to two minutes, and focus on the basic elements of emails that users—usually non-specialists—can easily detect by themselves, including suspicious URLs and email addresses.
“A corporate user cannot become a phishing specialist,” said Adrien Gendre, Chief Product and Services Officer at Vade Secure, ”let alone take the time to analyze each and every email he or she receives in detail (on average, a corporate employee receives 88 emails per day). Threat Coach training sessions are short and aim to teach users to be vigilant about checking simple elements of the email, which are not recognized at all today due to a lack of training”.
Threat Coach training content is personalized at the user level and based on the brand impersonated in the phishing email. For example, if a user clicks on a Microsoft phishing email, the training content will feature real Microsoft phishing emails. Because the content is based on the user’s real experience, unlike phishing simulations, the user is more likely to retain the training and avoid repeating their mistakes. Additionally, Threat Coach can be used proactively. If an admin identifies problem users who click on links or fail training, the admin can create a new Threat Coach campaign and deliver it directly to the user.
Making training accessible and generalized to all users
Threat Coach addresses the underserved market for phishing awareness training designed for MSPs and SMBs. Most phishing awareness training platforms are built for enterprises, with high costs, complicated features, and considerable time and resource commitments. According to Gartner, most security awareness training programs require an average of one FTE (full-time equivalent).
“Only large companies have the means to implement a real training strategy,” said Gendre, “whereas attacks affect all companies. The Threat Coach feature, integrated into our Vade Secure for Microsoft 365 solution, makes training instantly accessible to everyone, and what’s more, at a time when users need it most—when they have been tricked”.
Because Threat Coach is integrated into Vade Secure for Microsoft 365, at no extra cost, MSPs and SMBs can provide training to their users without the high costs and added maintenance of an enterprise training platform. For MSPs the advantages are threefold: Threat Coach requires no manual setup or ongoing administration, it complements existing phishing awareness training platforms, and it empowers MSPs to offer clients added value without added costs.
Creating a positive feedback loop between technology and trained, vigilant users
Vade Secure has been advocating a people-centered approach to cybersecurity for years. People are often presented as the weakest link in the security chain, but they can also be an effective last line of defense for the company. Because no cybersecurity solution can detect and block 100% of threats, users need to understand their role and have the tools to detect and report a phishing email that has successfully passed through the layers of protection. By reporting email threats to Vade Secure via the Vade Secure for Microsoft 365 feedback loop, users become part of the email security community and help provide the threat samples that power Threat Coach.